Buying clothes without trying them on is a challenge. But don't worry: our 100% satisfaction guarantee is here to help. If the pants don't fit, whether too big or too small, we'll do everything we can to make you happy again. Just send us a quick message and we'll find a personalized solution together. To make sure it works out perfectly the first time: check out the size chart next to the product before you order.

All products are handmade in Europe. This means: We stand for fair wages ( sweatshop-free ), sustainable use of valuable resources and short transport routes.

Yes, of course. However, unlike off-the-rack jeans, our finer fabrics aren't designed as work trousers. They're simply too comfortable and supple for that. Denim cowboys who like to work in the fields should probably look elsewhere. But for men who don't want to put up with uncomfortable jeans, these are the perfect choice. Our trousers are ideal for the office and beyond.

Super easy. Jeans are best washed inside out at 30 degrees. If you want to be extra nice: spin them gently. This will keep the natural cotton strong and supple for longer.

Easy, just take a look at the size chart. Next to each product you'll find the exact measurements, allowing you to perfectly tailor the pants to your individual needs.

Although we currently only offer products for men, we already have several happy female customers. Take a look at the size chart on the respective product page. If it fits, it fits.

We cannot guarantee that Verdandy.com (and Verdandy.at) will function flawlessly on all systems. Newer technologies generally offer better performance, so we strive to stay up-to-date with the latest versions of each system, and older versions eventually no longer need to be supported. To optimize your web experience, we strongly recommend using the latest versions of your operating system and browser.

If you encounter any of the following errors while navigating the Verdandy online shop (@Verdandy.com or Verdandy.at):

i) No price is displayed on the product page

ii) You cannot add a product to the shopping cart

iii) You cannot access the checkout and cannot purchase products...

This is a sign that either your browser, the operating system on your device, or both together are not fully up to date.

Since network-related issues can vary, the following are some proactive steps you can take to resolve problems that may occur on your personal devices when visiting the Verdandy online store (a Shopify store):

1. Make sure your browser is fully updated.

Shopify recommends using the latest version of Google Chrome. The latest Chrome update may not be available for some older devices. See the Shopify Help Center for other supported browsers.

If your browser is up to date and the problem persists, proceed to step 2.

2. Clear your DNS cache (Windows, MacOS, Linux & Google Chrome).

If your browser has been updated and the problem persists, the next troubleshooting step is to clear your DNS cache. Follow the steps outlined in this article: How to clear the DNS cache on your computer . If the problem continues, proceed to step 3.

3. Make sure your operating system (OS) is fully updated.

As a general best practice, you should always ensure that your operating system is fully updated and supported.

If you're using macOS, make sure you're using at least version 10.12.1, but ideally the latest version. As of October 6, 2021, the latest version is macOS Big Sur 11.6. For instructions on how to update, see Update macOS on Mac .

If you are using Microsoft Windows , make sure you are using a supported version of Windows and apply all available operating system updates. Identify your Windows version and visit the Windows Update FAQ, then select the tab for your current Windows version for update instructions.

If your version of Windows is no longer supported by Microsoft, such as Windows 7 , see this Microsoft article for further guidance: Support for urgent Trusted Root updates for the Windows Root Certificate Program in Windows .

4. Make sure that the operating systems of your mobile phone and tablet are up to date.

Just like with your computer, you should always use the latest version of the operating system available for your mobile phone or tablet.

Since there are a wide variety of mobile and tablet devices and operating systems, please check the support information for your specific device to ensure you are using the latest version. If your device is no longer supported, we strongly recommend that you switch to a device that is supported by the manufacturer, as this is a general safety procedure.

If your desktop operating system (OS) is no longer supported or the troubleshooting steps above have not helped, the latest Mozilla Firefox browser can detect Shopify's updated root certificate.

This browser may allow you to access your favorite websites. However, we strongly recommend that the computer you are using is still fully updated and running the latest supported software.

If the problem persists after following these steps, try using a different device, such as another computer, phone, or tablet.

If this doesn't work, it suggests your preferred system requires further investigation. If you have IT staff, you should notify them for further assistance or post a detailed message in the Shopify technical Q&A forum , providing as much supporting information as possible so the community can help.

We will gladly answer your question – write to us via the contact form (see footer).