1. Scope
2. Offers and service descriptions
3. Ordering process and contract conclusion
4. Prices and shipping costs
5. Delivery, product availability
6. Payment terms
7. Retention of title
8. Warranty for defects and guarantee
9. Liability
10. Storage of the contract text
11. Copyright and Trademarks
12. Final Provisions

1.1. The following General Terms and Conditions apply exclusively to the business relationship between Verdandy GmbH, Webgasse 27/3/14, 1060 Vienna, Austria (hereinafter referred to as "Seller") and the customer (hereinafter referred to as "Customer") in the version valid at the time of the order.

1.2. You can reach our customer service for questions, complaints and grievances by email at service@verdandy.com

1.3. For the purposes of these terms and conditions, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.

1.4. Any differing terms and conditions of the customer shall not be recognized unless the seller expressly agrees to their validity.

The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order. Product descriptions in catalogs and on the seller's websites do not constitute a warranty or guarantee.
All offers are valid "while stocks last," unless otherwise stated on the product page. Errors and omissions excepted.

3.1. The customer can select products from the seller's range without obligation and add them to a virtual shopping cart by clicking the [Add to Cart] button. Within the shopping cart, the product selection can be modified, e.g., items can be deleted. The customer can then proceed to checkout by clicking the [CHECKOUT] button within the shopping cart.

3.2. By clicking the [Place order] button, the customer submits a binding offer to purchase the goods in the shopping cart. Before submitting the order, the customer can view and change the data at any time, return to the shopping cart using the browser's "back" function, or cancel the order process entirely. Required fields are marked with an asterisk (*).

3.3. The seller will then send the customer an automatic confirmation of receipt by email, which lists the customer's order again and which the customer can print using the "Print" function (order confirmation). The automatic confirmation of receipt merely documents that the customer's order has been received by the seller and does not constitute acceptance of the offer. The purchase agreement is only concluded when the seller ships or delivers the ordered product to the customer within 3 business days, or confirms shipment to the customer within 3 business days by means of a second email, an explicit order confirmation, or by sending the invoice.

3.4. If the seller offers prepayment, the contract is concluded upon provision of the bank details and payment request. If payment is not received by the seller within 10 calendar days of the order confirmation being sent, even after a reminder, the seller will withdraw from the contract. As a result, the order becomes invalid, and the seller has no obligation to deliver. The order is then considered complete for both the buyer and seller without further consequences. Therefore, items are reserved for a maximum of 10 calendar days for prepayment orders.

4.1. All prices listed on the seller's website include the applicable statutory value added tax.

4.2. In addition to the stated prices, the seller charges shipping costs for delivery. These shipping costs are clearly communicated to the buyer on a separate information page and during the order process.

4.3. For deliveries to non-EEA countries, the consumer shall bear any import and export expenses (including customs duties, fees and taxes).

4.4. The seller reserves the right to correct any incorrect price information in the online shop. Furthermore, the seller is authorized to change prices, taxes, and/or any other costs listed in the online shop. Reasons for this may include, for example, changes in public charges, general developments in retail prices based on the January 2015 prices in Austria, or changes in the value-added tax rate.

5.1. If advance payment has been agreed, delivery will take place after receipt of the invoice amount.

5.2. If delivery of the goods fails due to the buyer's fault despite three delivery attempts, the seller may withdraw from the contract. Any payments already made will be refunded to the customer immediately.

5.3. If the ordered product is unavailable because the seller is not supplied with this product by their supplier through no fault of their own, the seller may withdraw from the contract. In this case, the seller will inform the customer immediately and, if applicable, offer delivery of a comparable product. If no comparable product is available or the customer does not wish to receive a comparable product, the seller will promptly refund any payments already made by the customer.

5.4. Customers will be informed about delivery times and delivery restrictions (e.g., restrictions on deliveries to certain countries) on a separate information page or within the respective product description.

6.1. The customer can choose from the available payment methods during and before completing the order process. Customers are informed about the available payment methods on a separate information page.

6.2. If payment by invoice is possible, payment must be made within 30 days of receipt of the goods and the invoice. For all other payment methods, payment must be made in advance without deduction.

6.3. If third-party providers are commissioned to process payments, e.g., Paypal, their terms and conditions apply.

6.4. If the payment due date is specified according to the calendar, the customer is in default upon missing the deadline. In this case, the customer must pay statutory default interest.

6.5. The customer's obligation to pay default interest does not preclude the seller from claiming further damages for default.

6.6. The customer is only entitled to set-off if their counterclaims have been legally established or acknowledged by the seller. The customer may only exercise a right of retention to the extent that the claims arise from the same contractual relationship.

The delivered goods remain the property of the seller until full payment has been received.

8.1. The warranty is governed by statutory regulations.

8.2. A warranty for goods supplied by the seller exists only if it has been expressly given. Customers are informed about the warranty conditions before the order process begins.

9.1. The following exclusions and limitations of liability apply to the seller's liability for damages, without prejudice to other statutory requirements for claims.

9.2. The seller is liable without limitation insofar as the cause of the damage is based on intent or gross negligence.

9.3. Furthermore, the seller is liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations, the fulfillment of which is essential for the proper performance of the contract and on which the customer regularly relies. In this case, however, the seller is only liable for foreseeable damages typical of this type of contract. The seller is not liable for the slightly negligent breach of obligations other than those mentioned in the preceding sentences.

9.4. The foregoing limitations of liability do not apply in cases of injury to life, body, or health, for defects after the assumption of a guarantee for the quality of the product, or in cases of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

9.5. To the extent that the seller's liability is excluded or limited, this also applies to the personal liability of employees, representatives and agents.

10.1. The customer can print the contract text before submitting the order to the seller by using the print function of his browser in the last step of the order process.

10.2. The seller will also send the customer an order confirmation with all order details to the email address provided by the customer. With the order confirmation, but no later than upon delivery of the goods, the customer will also receive a copy of the General Terms and Conditions, including the cancellation policy and information on shipping costs, delivery, and payment terms. If you have registered in our shop, you can view your placed orders in your profile area. Furthermore, we save the contract text, but do not make it publicly accessible online.

All content on this website (including text, photos, graphics, images, videos, and software) is the property of Verdandy GmbH and/or our content provider. This content is protected by copyright and may only be used with prior agreement and the express consent of Verdandy GmbH. All trademarks, including the company logo and name, may only be used with our written permission.

12.1. The place of jurisdiction and performance is the seller's registered office if the customer is a merchant, a legal entity under public law or a special fund under public law.

12.2. The contract language is German.

12.3. Platform of the European Commission for online dispute resolution (ODR) for consumers: http://ec.europa.eu/consumers/odr/ . We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.