Not what you expected? No problem – Verdandy is your flexible partner
Any problems with your order? Just send us an email with a short description: service@verdandy.com and return the piece unworn and with tags intact.
After we receive and check your return, we can either exchange it or issue a full refund.
Free with purchase of € 150.- or more within EU.
Shipping to | Costs | Delivery time |
---|---|---|
Austria | 4 € | 1-2 working days |
Germany | 10 € | 2-5 working days |
Rest of the EU | 12 € | 2-5 working days |
Switzerland | 15 € | 3-4 working days |
Rest of the world | 19 € | 10-15 working days |
Rest of the world (express option) | 25 € | 7-9 working days |
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We ship internationally.
All prices include taxes. International shipping in some countries may require import fees / VAT which you are responsible for.
As much as we would love to pay these, unfortunately it is only offered to huge corporations at this time. We kindly ask you for your understanding and take care of your return postage. However – we are working on rectifying this in the near future.
We at Verdandy would like to give you time to decide whether you like your order or would prefer to return it. You have 30 days from the mailing date.
We currently use Hermes. At www.hermes.at or www.hermes.de you can fill out , download and print your return label. Please attach it to your package and drop it at the nearest Hermes location. You can find all locations here: (https://www.myhermes.at/privatkunden/sendung-aufgeben/hermes-paketshop-finden/).
Obviously, you do not have to use this service and can choose your own.
Please send returns to:
Verdandy Gmbh, Webgasse 27/3/14, 1060 Wien